Experience & Background

Cherie Frady is a Recovery Supervisor at National Subrogation Services (NSS), where she leads a team of Recovery Analysts handling property and automobile losses across the country. With 25 years of experience in the insurance claims industry, Cherie brings broad expertise in property and casualty claims, subrogation, insurance recovery, and claims management. Her background supports NSS’s work delivering efficient recovery services and strong claim outcomes for insurers, self-insured entities, and third-party administrators.
Throughout her career, Cherie has worked across multiple lines of business, including automobile, property, arbitration, liability, and claims management. That range of experience gives her a practical understanding of claim investigation, recovery opportunities, and day-to-day file oversight in both auto subrogation and property subrogation matters. Her leadership helps support consistent claim handling and effective recovery strategies across NSS’s national portfolio.
Prior to joining NSS, Cherie worked with CSAA and American Family Insurance, where she built deep experience in claims operations and recovery-related disciplines.