SubroSpeed™

NSS accelerates, prioritizes and maximizes recoveries because of our best in class tech tools and claims professionals:

SubroSpeed™ Subro Recovery Platform

SubroSpeed is an industry leading subrogation recovery architecture that combines NSS experience, service and technology into a cohesive workflow process. Carriers assign claims to NSS that are processed via the platform in the following steps:

• Formatting/Staging – assigned claims are imported and converted to a normalized format that can be interpreted by the Subrospeed Analytics Engine
• SubroSpeed Analytics Engine – the predictive analytics application identifies subrogation opportunities
• Triage – NSS staff conducts a cursory review of analytics output and related claims data to validate favorable subrogation recovery opportunities. Claims without subrogation opportunity are routed to Archive
• iVOS Subrogation Administration System – favorable subrogation opportunities are routed to iVOS where the NSS subrogation analyst engages in the balance of the recovery process. iVOS includes:
• a customized subrogation database - claim status, loss details, and financials;
• management reports that track yield ratio, recovery ratios, performance benchmarks, and client system integration
• Cozen O’Connor – Large loss claims will automatically be routed to Cozen O’Connor

SubroSpeed Analytics Engine

The SubroSpeed Analytics Engine is a fully integrated predictive analytics application that quickly and accurately identifies subrogation opportunities. SubroSpeed Analytics Engine analyzes structured data (claim record, policy record) and text mines unstructured data (adjuster notes, police records) to identify the best recovery claims.

The three technology components are:

• Topic modeling mines the unstructured adjuster notes to find topics (groups of terms) that are related to subrogation recovery.
• Predictive modeling techniques such as Random Forests and Deep Learning to find recovery opportunities.
• Business Rules are layered in to further refine the target set of recovery claim candidates.

NSS staff conduct a final review of the high priority list of subrogation recovery claims identified by the SubroSpeed analytics platform.

The end result is an analytically driven platform with a streamlined workflow process. Technology is leveraged to analyze claims at scale in an unbiased manner. Recovery Analysts are laser-focused on the right claims and given deep insight into why certain claims are potential subrogation recovery candidates.