Carol Root

Recovery Analyst


Carol Root joined National Subrogation Services in 2015. As a Recovery Analyst, Carol handles automobile subrogation claims in all 50 states including triaging files, recovering funds from adverse carriers, and filing arbitrations. In addition, she refers to network council and outside agencies to complete assets checks, insurance verification, and license plate checks. Carol is responsible for updating the iVOS Claim System along with client’s computer system with openings, updates, closures, and recovery stages as well as negotiating with adverse carriers for recovery and establishing payment plans with responsible parties. Before joining NSS, she worked for GEICO Insurance Company as a PIP supervisor. Carol is highly experienced in NY PIP, NJ PIP and Med Pay states in the northeast region of the United States.